01
Service reception layer
Phone, WhatsApp, and web capture for new jobs and existing-customer requests.
AI Receptionist + Booking for Home Services
EVERY SERVICEENQUIRY GETS ACLEAR NEXT STEP.
Connect calls, WhatsApp, and website requests into bilingual job capture, booking, dispatch review, quote follow-up, and visible ownership.
CAPTURE
Calls, WhatsApp, photos, and web forms enter one process
UNDERSTAND
Approved questions collect service, address, timing, and access details
ROUTE
Booking, dispatch review, or quote follow-up follows rules
REPORT
Customer, owner, status, next action, and outcome stay visible
First workflow in 7–21 days
English and Spanish
Human handoff where needed
Built around current tools
The service-desk diagnosis
WHERE TO
START.
Recommended first system
AI Voice Agent
Answer missed calls, capture approved job details, summarize the request, and assign the callback or dispatch review.
InputCall arrives
LogicJob need captured
Next actionRoute assigned
Input arrives
System applies logic
Next step is visible
Service workflow: Job details, service-area rules, scheduling, dispatch handoff, and quote follow-up connect in one visible system. See the implementation.
Home-service customer journey
THE JOB
THREAD.
Follow a service request from first message to approved scheduling route, dispatcher handoff, and visible quote follow-up.
See how the system prepares a usable job brief without diagnosing the fault.Live WhatsApp enquiryCapture
Service assistantOnline
My air conditioner stopped cooling. Can someone visit this week?
What area are you in, and which day and time would suit you?
San Francisco · Thursday morning · apartment.
Service route preparedHVAC · in area · Thursday morning
Your request is ready. Dispatch will review the job and confirm the appointment.
OwnedDispatch · Review due 09:45
The customer, contact route, address, and service category are captured.
Built around your service operation
WHAT WE
INSTALL.
02
Booking + dispatch routes
Service-area checks, approved questions, scheduling, fallback, and dispatcher handoff.
03
Quote + job visibility
Source, customer, service, owner, status, due action, and outcome connect to current tools.
Before and after
BEFORE AI.
WITH AI.
Traditional process
Service calls are missed while technicians work
Dispatchers call back without context
Service-area checks happen manually
Scheduling needs repeated back-and-forth
Quotes rely on staff memory
Customers ask repeatedly for status
Connected service desk
Job details enter a defined capture path
Customer, location, and need arrive together
Approved location and job rules apply first
Eligible requests get a slot or dispatcher review
Follow-up receives an owner and due action
Booking, callback, and next action remain visible
The modern home-service opportunity
Published industry benchmarks — context, not promised resultsof surveyed homeowners said online booking influences who they hire
Housecall Pro, 2025would pay more for a professional with a stronger service reputation
Housecall Pro, 2025would refer a home-service business after an excellent experience
Housecall Pro, 2025were comfortable with AI handling the initial enquiry
Housecall Pro, 2025Survey of 1,040 U.S. homeowner decision-makers. These figures describe customer expectations, not results guaranteed by Future Studio.
Reports your team can use
SEE WHAT HAPPENS
AFTER THE REPLY.
Every service enquiry leaves four answers: what arrived, its status, who owns it, and what happens next.
Service operating viewOne connected path.
Watch each enquiry become a visible route, owner, and outcome.
VoiceMissed call
WhatsAppJob + photo
WebsiteQuote request
Approved service logicCapture · Check area · RouteApproved rules apply. Exceptions stay with your team.
Inside approved rulesAppointmentSlot prepared
Technical judgmentDispatch reviewJob brief handed over
Action still dueQuote follow-upNamed owner remains visible
SourceStatusOwnerNext action
Map your service flowThe implementation
FROM MAP TO
LIVE SYSTEM.
01
Map the service gap
Revenue Recovery AuditFind where calls, web leads, scheduling, dispatch, quotes, and callbacks are currently lost.
/
02
Write the rules
Workflow designDefine service areas, supported jobs, approved questions, emergency language, availability, and ownership.
/
03
Build and connect
System implementationConnect one path to phone, WhatsApp, website, calendar, field-service CRM, or reporting.
/
04
Test, launch, report
First workflow in 7–21 daysTest out-of-area requests, unavailable slots, safety language, bilingual paths, and failed handoffs.
/
Build options and published starting prices
CHOOSE THE
RIGHT START.
Choose the first gap to fix. We confirm the workflow and launch scope before the build begins.
WhatsApp Automation
from $999setup
Then $199.99/month
Approved replies, job capture, booking links, and quote follow-up.
- One service WhatsApp flow
- Approved job-intake logic
- Booking or dispatch handoff
Voice Receptionist
from $1,999setup
Then $199.99/month
Call answering, approved intake, summaries, and dispatch routing.
- One service voice flow
- Approved questions + fallbacks
- Summary + dispatch notification
Multi-channel System
Customafter audit
Monthly fee confirmed with scope
For companies connecting voice, WhatsApp, scheduling, dispatch, CRM, quote follow-up, or reporting.
- Multi-channel job routing
- Scheduling + dispatch flow
- Quote + reporting layer
Starting prices cover one bounded workflow. Usage, integrations, data requirements, and custom logic are confirmed before implementation.
Common questions
FREQUENTLY
ASKED.
Straight answers about integrations, operating rules, human handoff, timing, pricing, and what happens after launch.
Can it work with our scheduling or field-service software?+
Usually, yes. The audit confirms integrations, data access, and the smallest reliable workflow.
Can it book service appointments automatically?+
Yes, when service area, job type, and availability meet approved rules. Exceptions go to dispatch.
Can it diagnose a fault or manage emergencies?+
No. Technical diagnosis, safety decisions, hazardous conditions, emergency response, unsafe instructions, and final pricing remain human.
How long does the first installation take?+
A focused first workflow can often reach a working test in 7 to 21 days, depending on channels, languages, operating rules, data requirements, and integrations.
How is the project priced?+
WhatsApp Automation starts at $999 setup plus $199.99 monthly, and Voice Receptionist starts at $1,999 setup plus $199.99 monthly. A connected service desk is scoped after the audit because field-service software, territories, trades, teams, and custom logic change the build.
What happens after launch?+
We review handoffs and outcomes, improve approved conversations, update rules, and expand only after the first workflow is stable.
Who it is for
BUILT FOR SERVICE TEAMS WITH
A REAL JOB FLOW.
The best fit is a home-service company with repeatable job enquiries, defined service rules, and dispatch or quote follow-up that needs ownership.
01
Busy local service companies
Best when calls arrive while office staff or technicians are occupied.
02
Multi-technician or multi-area teams
Useful when location, trade, availability, and dispatcher ownership must be matched.
03
Quote-driven businesses
Strong when estimates and callbacks need consistent follow-up.
Not the right fit for:Remote diagnosis, unstaffed emergency response, hazardous-work decisions, technical advice, or final pricing outside approved staff rules.
Revenue Recovery Audit
LET US BUILD YOUR
AI SERVICE DESK.
We map where job enquiries and quotes stall, then install the first workflow around your service area, team, and current tools.